FAQ

Where are you located?

LB Boutiq is located in Perth, Western Australia.

Do you ship outside of Australia?

Of course! We offer International shipping to over 220 countries via DHL. Please check to see if your country might be exempt due to Covid-19.

Can i wear your studs in fresh piercings?

We strongly suggest you follow the instructions of your piercer. 

Is the studs suitable for children’s ears?

Yes, our studs are lightweight and perfect for any healed piercings.

Can i shower with my jewellery?

We recommend removing your jewellery to ensure they maintain their lustre and last as long as possible, please follow the instruction outlined in the care card or here.

Is your jewellery Nickel-free and hypoallergenic?

Yes! All of our jewellery is nickel-free and hypoallergenic, so they’re perfect for sensitive ears. 

What is the difference between a butterfly back and a ballback?

A butterfly - is the most common backing to secure your earrings in place and does have an adjustable feature depending on post. They can be uncomfortable at times when they are secured too tight and can eventually get lost. 

A ballback - is a comfortable backing which screws onto the post securely. They can be harder to secure and you may need someone else’s assistance at first as the ball can be easily lost. We prefer the air circulation which ball backs allows for. 

We recommend that with any stud - to every now and again tighten the backs, as they may become loose with wear.

It’s important to clean the backings of your studs, as they can harbour bacteria/yeast and cause infection.